Advice: "I just got my first sales job, but my boss is asking me to lie to customers."

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Dear Quota Team

I just got my first sales job less than six months ago. This has been something I wanted for a long time and I switched out of the trades route to take this job after getting in through a friend of a friend. 

At first I thought it would be amazing, but it turns out that it’s not what I expected. My manager expects me to lie to customers. They are not “big” lies, but they are definitely untruths. He also wants me to indirectly lie by leaving certain details out when I am selling.

What should I do? I feel like if I don’t do what my manager asks, he will get rid of me. But I don’t want to lie to people especially when they are trusting me with their money. Do you have any advice? 

Conflicted in Location Withheld    


Dear Conflicted,

If you’re working a job where you’re being asked to lie, you’re not really working a sales job, it’s something else. And if it comes down to lying to prospects vs. finding somewhere else to work, it’s not a difficult choice. 

It’s a whole lot easier to find a different job than it is to end up on the local (or worse) national news because you and your company got caught lying to customers, AND you get the added benefit of being able to sleep at night! Always do the right thing. Good luck.

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